Welcome to Fabella Retail Pvt. Ltd. (“we”, “us”, “our”, “Fabella”). By using the website fabellaonline.com (the “Site”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use the Site.

1. Use of the Site

1.1 Eligibility: You must be at least 18 years old to use this Site.
1.2 Account: To place orders or access certain features, you need to register an account. You agree to provide accurate, complete and up-to-date information.
1.3 Security: You are responsible for safeguarding your login credentials. You will notify us immediately of any unauthorized access or breach.

2. Products and Orders

2.1 Product Descriptions: We try to describe products as accurately as possible. However, we do not guarantee that product descriptions, colors, images, specifications are error-free.
2.2 Pricing: All prices are displayed in Indian Rupees (or applicable currency). We reserve the right to change prices without notice.
2.3 Placing Orders: All orders are subject to acceptance and availability. We may refuse or cancel an order for any reason (e.g. out of stock, pricing error).
2.4 Payment: Payments are processed via the payment methods available on the Site. You must agree to pay all charges incurred.

3. Shipping & Delivery

3.1 Delivery Time: We will ship according to the delivery options you choose. Delivery times are approximate and not guaranteed.
3.2 Risk & Title: Risk of loss and title for items pass to you upon our delivery to the carrier.
3.3 Address: You must provide a correct shipping address; we are not responsible for failed deliveries due to incorrect or incomplete addresses.

4. Returns, Refunds & Cancellations

4.1 Return Policy: Returns are accepted as per our Return Policy page (link).
4.2 Refunds: If a refund is applicable, we will process it via the original payment method within the stated timeframe.
4.3 Cancel Orders: You may cancel an order before it is shipped. After dispatch, cancellation may not be possible.

5. Intellectual Property

5.1 Ownership: All content on the Site (texts, designs, graphics, logos, images) is owned by or licensed to Fabella and protected under applicable intellectual property laws.
5.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use consistent with these Terms.
5.3 Restrictions: You may not copy, reproduce, distribute, modify, create derivative works, publicly display or exploit content without our prior written permission.

6. User Conduct

You agree not to:

• Use the Site for any unlawful purpose.

• Infringe any intellectual property or privacy rights.

• Upload malicious software or viruses.

• Attempt to gain unauthorized access to the Site or its systems.

7. Disclaimers & Limitation of Liability

7.1 No Warranty: The Site is provided “as is” and “as available”. We disclaim all warranties, express or implied.
7.2 Limitation of Liability: To the maximum extent permitted by law, Fabella will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the Site.
7.3 Force Majeure: We are not liable for failure or delay due to causes beyond our reasonable control (e.g. natural disasters, strikes, internet outage).

8. Indemnification

You agree to defend, indemnify and hold Fabella and its affiliates harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of the Site, violation of these Terms, or infringement of third-party rights.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [State, Country] (e.g. Haryana, India). Any dispute shall be resolved by arbitration or courts in [City].

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will notify you of material changes by posting on the Site or sending email. Your continued use after changes means you accept them.

11. Contact Information

If you have questions about these Terms, contact us at:
Fabella Retail Pvt. Ltd.
Email: [skmr132@gmail.com]
Address: [Pathankot Manali National Highway Shahpur Himachal Pradesh 176206]

Phone: [7018400574]